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| Does the EcomStore© solution offer secure on-line payment? |
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| Yes. Your site will be using the latest industry standard 128 bit secure socket layer (SSL) encryption security ensuring customer confidence and maximum sales. |
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| Is EcomStore© search engine friendly? |
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| It certainly is - for more information on its considerable number of search engine friendly features >> click here |
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| Will we will be able to change products, prices, special offers etc? |
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| Yes. Via your administration control panel, you can manage all aspects of the day to day running of your on-line shop. |
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| Can we change text & images on our site pages? |
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Yes, using the integrated WYSIWYG editor, changing text, images, web links etc is very quick and easy. The web page editor icons & functions are very similiar to a standard word processing packages (e.g. Word).
There is no limit on the number of new pages you can add to your site. |
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| You list and describe the features & functionality, but will our website look & feel be bespoke & individual to us e.g. to match our company branding, market positioning etc ? |
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All our websites are based on a bespoke design, to meet your exact needs & preferences.
The only exception to the above is for our discounted "In-the-Box Solution" >> more info |
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| Do you register domain names? |
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| Yes and at a competitive price! >> more info |
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| What about Web Hosting? |
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| We provide web hosting and your site will be hosted on servers in one of the main state of the art specialist data centres in the UK, with
24 x 7 monitoring by on-site support staff and an impressive list of features >> more info |
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| Do you offer a DEMO? Can we test run the on-line shop control panel? |
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| Yes. We offer a fully functionable 14 no-obligation demo >> more info |
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| Do we need any HTML or specialist IT skills to run and manage our on-line shop? |
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| No. Not even any software to download or install. |
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| Is your EcomStore© solution scalable i.e. can it grow and develop as our business changes and expands? |
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| Yes. Firstly, you can add further functionality by purchasing our range of add-on modules >> more info |
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| Secondly, our EcomStore© solution is developed using the industry standard PHP programming language and MySQL database technology. We can provide custom development work to add further enhanced functionality to meet you needs. However, if in the unlikely scenario, you want to change to another web design firm at some point in the future, due to our industry standards approach, you are not tied in with us. |
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| Do you provide support? Does this cost any more? |
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| You are allocated a dedicated account manager and we provide full technical support by e-mail and telephone (response guaranteed within 24hrs on normal working days) >> more info |
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| There is no further cost for technical support. |
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| Are there any special technical requirements on the client side? |
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| The only requirement is that you are using Internet Explorer version 5.5 or above. |
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| Our EcomStore© solution is not currently available for MAC. |
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| Can we import/export data from EcomStore©? |
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| Yes, so for example if you have your product data in CSV file format, a bulk upload of your product descriptions and prices will save a lot of time! |
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| Will our website data be safe & recoverable? |
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| Yes. Your website pages and the site database are backed up regularly. In the case of any problems, we can create a restore from the backup files. |
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| If you have any further questions, please get in touch; |
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Contact us |
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