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| Love Water Ltd: customer accounts, affiliate scheme, Worldpay integration, stock management, trade discounts, order tracking... |
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View case study |
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| "Ace Web Marketing has been a great help in setting up our new on-line shop. There has been fantastic customer service and support throughout the whole set-up from the initial inquiry through to going live". |
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| James Hardy |
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| Sales & Marketing |
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| Vankit UK Ltd |
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Key Features & Benefits
Our EcomStore© on-line shop solution is feature rich, designed from a strong sales & marketing perspective to maximise sales, and is equipped with a powerful, yet simple, and intuitive administration control panel enabling you to easily manage all aspects of running your on-line shop. |
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| There are 2 main elements to our EcomStore© on-line shop solution; |
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Core e-commerce system - that provides the essential functionality to set up and run a successful on-line shop |
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Add-on Modules - which can be added to our core e-commerce system, to provide further enhanced functionality
The modules are stand alone and priced individually enabling you to select the particular features that you want, only paying for the extra functionality you require. |
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| For more information on the options available & pricing >> click here |
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| Key Features & Benefits of |
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| For a brief overview of the main features of EcomStore© >> click here |
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A detailed list of the key features & benefits of our core e-commerce system and the specific add-on modules is below.
Alternatively, to download the EcomStore© Datasheet (pdf) >> click here |
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| Quicklinks; |
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| EcomStore© - On-Line Shop Administration Control Panel |
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FEATURES |
BENEFITS |
Browser based web interface/control panel
Secure - username & password protected |
No software to download or install
No HTML knowledge or specialist technical skills required
Manage your on-line store 24/7 from any computer with an internet connection |
Take full control of your on-line shop
Using your administration control panel, you can easily;
- add/amend/delete products & categories and all associated information e.g prices, descriptions etc
- HTML based detailed product description
- upload product images ( automatically resize to set dimensions)
- set up product options
- implement promotional discounts & coupons
- set delivery options & prices
- view, edit, and process orders
- set up dropshippers
- manage customer accounts
- arrange wholesaler accounts
- allocate products to home page special offers promotion
- access and view traffic statistics
- send technical support request
- manage all the additional modules that can be purchased
Administration of site made easy via simple text entry boxes, tick boxes, drop down selection menu's etc
Changes made in administration panel instantly implemented on site (no need to upload amended web page files) |
Gives you full control and flexibility to manage your on-line shop
Control panel enables you to manage all aspects of running a successful e-commerce website
Intuitive, easy to use control panel means you will quickly become a competent user |
Content Management System (CMS)
Easily add/amend text, images, tables, and web page links etc...
The administration control panel comes with an integrated CMS and key features include;
- Powerful & user friendly WYSIWYG (what you see is what you get) web page editor
- Page editor very similiar to standard word processing packages (e.g. Word)
- No limit on number of new pages that can be added - at no extra cost!
- Web page design layout protected - set up only certain areas as being editable
- Supports CSS/stylesheets & Adobe (formely Macromedia) Dreamweaver templates
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Updating the site yourselves is not only much more cost effective, but also means that you can add new information to your website exactly when you want to.
Allows you to keep your website fresh & dynamic which is important, and also regularly updated content will help with your search engine rankings & performance
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| EcomStore© - Category & Product Catalogue Management |
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FEATURES |
BENEFITS |
Bespoke & High Impact Visual Design
Totally custom design that fits with and builds on your existing company branding & promotional materials
We design websites that are;
- highly professional
- customer focused
- easy to navigate
with a visual design & layout that is;
- eye catching
- memorable
- clean & uncluttered
- fast to download
- simple to use
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Makes the on-line shopping experience quick, easy, and enjoyable - resulting in maximum sales, customer loyalty, and customer retention |
| Unlimited number of products |
Our on-line shop solution is scalable and provides an ideal platform for future business growth both in terms of the expanding size of your product range, but also increasing website functionality |
Unlimited product options e.g. size, colour, purchase or rental
Price differences depending on option(s) selected displayed automatically in real time |
Site visitors can easily select their desired options, and from the store owners point of view this saves time as a specific product only needs to be added once, rather than many times for each sub option e.g. item of clothing available in 6 different colours only needs 1 entry |
Detailed Product Display Page
Features include;
- Larger image displayed
- Option to view maximum sized image (or range of images)
- Full product details & specification data
- Simple drop down menus to select product options if applicable
- Applicable discounts/special offers highlighted
- Link to view previous/next product within same category
- Link to automatically print product details
- Add to favourites function
- One-click to add to basket
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Provides potential buyer with a number of options and all the information they need to make an informed buying decision |
Fast Product Search Facility
Site user can search by;
- Keyword
- Product ID
- Price
- Product Category
- Brand
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Internet surfers are amongst many things impatient, so this search facility ensures that users can very quickly find the product(s) of most interest to them |
Stock Management
Store automatically updates stock inventory levels as each item is sold - if stock reaches zero, an "out of stock - please contact us" message automatically appears
Stock management also works with product options
At any time, you can download a "stock inventory report" in CSV file format which can be viewed in Excel, or imported in most databases |
Ensures you never take a sale that you cannot fulfil
Provides information needed for efficient & timely stock ordering
Stock levels can be easily edited manually, so if you are taking sales from a number of other sources apart from the website, you can easily amend stock levels on-line as required
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| Site visitor can view products in chosen order e.g. by price, product ID, or alphabetically |
Potential buyers can quickly find products & options that meet their needs & preferences |
Display multiple currencies e.g. £, €, $
You enter currency conversion rate, store automatically calculates all product prices |
Suitable for selling to UK wide, European, and/or Worldwide markets |
Digital Download/Virtual Products
The system can be set up to offer products for sale that are available as an immediate download following purchase e.g. when selling e-books, software, or music etc
It is possible to have both standard products and downloadable ones in the same on-line shop |
Customers can get immediate access to their digital purchased product(s) following payment - now an expected standard |
| Can remove buy & checkout buttons |
Means website can be used to display product range where on-line payment is not suitable/currently offered e.g. real estate listings, on-line product catalogues |
| 1 product entry can be easily placed in range of categories |
Saves input time, creates flexibility and maximum product exposure |
| Can keep product within inventory database, but remove from store display |
If you cannot currently supply a specific product(s), but intend to do so in the future this feature makes it easy to ensure product is not displayed on your site, without having to remove (and then re-enter) the product entry from the database |
| Product Catalogue Breadcrumb Trail Navigation |
Site users can immediately see what category, or subcategory they are viewing, and quickly navigate through product range |
*See Additional Modules*
- Ask a Product Question
- Cross Selling/Related Products
- Top/Best Sellers
- Product Reviews
- Multiple Language Support
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| EcomStore© - Quick & User Friendly Shopping Basket & Checkout System |
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BENEFITS |
Intuitive Shopping Basket & Checkout Process
Features include;
- Thumbnail image of product in basket
- Direct link back to detailed product display page
- Summary of product options selected
- Easily add/remove items
- Easily update quantities ordered
- Existing account users details automatically loaded into checkout page
- New users given choice - can proceed without registering if they prefer
- Order summary page to check details
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Maximises sales by using a quick, simple, and easy to use checkout process |
Summary Basket Feature
Displays summary of items currently in basket, with current total cost - visable on every page of site |
Helps customers to keep tabs on their basket's contents without having to leave the current web page they are viewing |
| Customer Accounts - Recommended but optional |
Benefits of registering a customer account are clearly stated, but to ensure no orders are lost registration is not forced as with some systems |
Terms & Conditions Tick Box |
Ensures buyers confirm their acceptance of your terms & conditions |
| Order Summary Page |
Customers can quickly check & confirm the order details entered prior to making payment - reduces order errors and therefore saves time |
Flexible Shipping & Delivery Options
You can setup the delivery options to whatever best suits your business;
- Flat rate shipping - one standard fee
- Flat rate shipping by delivery location - by county, countries etc
- Weight based shipping
- Price based shipping (e.g. based on order value bands)
- Free shipping on orders over X value
- No shipping cost
- Can setup seperate handling fee
- UPS integration
- VAT on delivery - can switch on/off, plus charged dependent on delivery location e.g. UK, or outside EC
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System provides flexibility to setup delivery as most appropriate for your on-line shop |
| Standard & Express Delivery |
Provide customers with delivery choices e.g. "standard" (2-3 working days @ cost X) or "express" (next day @ higher cost of Y) |
| Minimum purchase amount limit |
Enables you to take orders only at a level which makes business sense |
| Checkout page allows buyer to enter their own specific comments regarding the order |
Customers can easily add special requirements e.g. please do not deliver on Friday's |
VAT
Assuming vat is charged, prices can be shown as tax inclusive or exclusive
Specific products can be vat exempt
Vat element will be shown as seperate line entry on order confirmation & printed invoices - so customers are given what they need for their vat claims Vat can be applied to some countries and not others, and at different levels as required |
System gives you the ability to deal with VAT as required by your needs |
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| EcomStore© - Payment, Order Processing, and Fulfilment |
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FEATURES |
BENEFITS |
| Reliable, Top Quality Hosting
Your site will be hosted on servers in one of the main state of the art specialist data centres in the UK, with 24 x 7 monitoring by on-site support staff, full security, fire detection, and power generator backup. |
Highest level of support & security for maximum performance, sales, and total peace of mind |
Secure Internet Ordering
Accept payment with the leading credit & debit cards
Also supports "Verified by Visa" & "Mastercard Secure Code" verification systems |
Your site will be using the latest industry standard 128 bit secure socket layer (SSL) encryption security ensuring customer confidence and maximum sales |
Integration with leading payment processors
Including;
- Worldpay
- Protx
- Paypal
- Barclays ePDQ
- SECPay
- NOCHEX
- NetBanx
- Range of US only providers (contact us for more details)
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Our system easily integrates with the leading providers, giving you a good range of choice
Using well known, recognised & trusted payment processors also ensures customer confidence |
Supports Off-line Credit Card Processing
You access card details on a secure server and process manually via a PDQ type machine
We can provide a GeoTrust SSL security certificate |
Your site will be using the latest industry standard 128 bit secure socket layer (SSL) encryption security
We can provide advice on the options available, setting up internet merchant accounts, and help you through the process if required |
| Customer receives automatic Order Confirmation E-Mail |
Reassures customer that order has been successfully submitted |
| On-line shop owner receives e-mail notification of a new order |
Even if you are not currently using the store control panel, you will be instantly notified of new orders |
Drop Shipping Feature
Order details are automatically sent to manufacturer/supplier/fulfilment house/3rd party and they pack and deliver the product on your behalf - in your branded packaging
You can run a report on sales within a specified time period for all dropshippers |
No need to buy and store stock - whole process hidden to the end consumer
More flexible, plus considerable cost savings |
Order Status Checking Function
Customer can check progress of an order by entering their order e-mail address and order ID number
Set up your own order status codes |
Customers can easily keep track of their orders progress - saves on your administration time & cost |
Parcel Tracking Function
Provide customers with their unique parcel tracking reference |
Customers can enter parcel tracking reference onto courier company's website and get confirmation on planned day & time for delivery |
Automatic Order Status E-mails
When you update the status of an order e.g. from "payment confirmed" to "being dispatched" the system can be setup to e-mail an update notification |
Makes order processing smooth & efficient, plus customer is kept well informed |
Search Orders Facility & Reporting
Search orders by;
- Order ID
- Order date
- Order status
- Customer name or address
- Within a specified time period
Quickly run order reports e.g. total order value for month X, or year Y |
Customer support staff can easily find the details of a specific order
Provides quick summary on total sales within your chosen time period |
| Order Management - add specific comments to customer orders |
Flexibility to deal with & record specific order requirements e.g. please do not deliver on Friday's |
Print Automatically Generated Invoices
Print directly onto your letterhead, or add your company logo & contact details |
Saves administration time & effort, system handles complete order process from start to finish |
| Downloads Orders (CSV file format) |
You can view in Excel or import directly into most databases |
*See Additional Modules*
- Integration with QuickBooks
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| EcomStore© - Sales & Marketing |
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FEATURES |
BENEFITS |
Set up Promotional Discounts
These can be flat rate (e.g. £25 off) or percentage (e.g. 10% reduction), free delivery on orders over X etc
Discounts can be applied storewide, to specific categories or individual products.
Also, discount promotions can be timed (e.g. 10% price cut until end of month), or limited on number available (e.g. £20 off for the first 50 people who order) |
Powerful marketing tool to maximise sales, for cross selling, rewarding customer loyalty, clearing specific stock etc... |
Use Promotional Special Offer Codes
Buyer enters special code during checkout process to receive special offer |
Integrated marketing approach - e.g. use coupons in magazines/other advertising to drive traffic & sales to website |
Quantity Pricing
You can adjust the price dependent on the quantity ordered e.g. can offer discount pricing on higher volumes |
Encourage higher volume orders |
Customer Accounts & Loyalty Scheme
Customer can register an account, the benefits of which include;
- Ordering process becomes even quicker as their name & address details will be automatically entered into the checkout
- You can design special offers for registered users only
- Reward loyal customers with special discounts
- Registered customers can view list & details of previous orders
- They can easily update their account details on-line
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Enhances shopping experience for customers, great for cross selling, and develops customer loyalty & retention |
Wholesaler/Trade Accounts
Secure password protected login enables wholesaler/trade customers to view products with their agreed discount pricing automatically applied
Can setup restricted access to specific pages/sections |
Easy and quick to setup & manage wholesaler/trade accounts to maximise sales via this channel |
Homepage Special Promotion Feature
You can select and easily edit which products feature on the homepage
This can be setup so products appear randomly, in price order, or alphabetically, and from the same category, or range of categories
With one click the user can add straight to their basket, or view the more detailed product page |
Another useful sales tool - use to highlight specific products in a prominent way on the homepage e.g. for current special offers, new products and/or brands, most popular lines, clearance items etc |
| Can display RRP/List Price vs Your Price |
Emphasises your competitive pricing, gives impression customer is receiving good deal |
Drop Shipping Feature
Order details are automatically sent to manufacturer/supplier/fulfilment house/3rd party and they pack and deliver the product on your behalf - in your branded packaging
You can run a report on sales within a specified time period for all dropshippers |
No need to buy and store stock - whole process hidden to the end consumer
More flexible, plus considerable cost savings |
Comprehensive Website Traffic Statistics, & Sales + Enquiry Tracking
Statistics are real time, no log files to download, no software to install. Data & visual graphs can be exported into Word, Excel etc, reports can run automatically
For more information >> click here |
The goal here is continuous improvement. With our measurement & reporting system in place you will be able to gain an invaluable insight into your visitor's behaviour, enabling you to maximise future lead generation and sales performance. |
*See Additional Modules*
- E-Mail Marketing Software
- Affiliate Program
- Cross Selling/Related Products
- Top/Best Sellers
- Ask a Product Question
- Recommend to a Friend
- Product Reviews
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| EcomStore© - Search Engine Friendly |
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FEATURES |
BENEFITS |
Dynamic sitemap
Lists all products, updates automatically, great food for search engines |
Range of features to maximise search engine performance
See also our section on website promotion >> click here |
| Automatic data feed to Froogle (Google's shopping search engine) |
See summary above |
| Conversion of Dynamic to Static URL's |
See summary above |
Dynamic title and meta description tags
System dynamically generates the title and meta description tags for your categories, product and product detail pages. Not only are they dynamically generated but you can also add you own unique information such as company name to the title tag |
See summary above |
Meta Keywords Field
In the product admin section of the control panel you can enter as many keywords for each individual product as you like – these also get picked up by the store’s search facility |
See summary above |
Product ALT Tags
All the product thumbnail pictures, larger product detail pictures, and category images, have the ALT information dynamically generated by the value you have added for the product name |
See summary above |
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FEATURES |
BENEFITS |
Full UK based technical support – email & telephone
Response guaranteed within 24hours on normal working days
(hosting server is UK based) |
Peace of mind, quick & professional resolution to any technical questions
UK based means no problems with time difference support delays
Our staff are friendly & helpful and talk in everyday language and don't automatically assume a certain level of technical knowledge & understanding
Our Technical staff have a pride in their work and take ownership & full responsibility for a support request until it has been resolved
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| Dedicated Account Manager |
Single point of contact throughout project
Strong business relationship develops |
Comprehensive, easy to read User Guide
All the main functions are clearly explained in a simple step by step process, combined with visual control panel screenshots
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Quick reference document to help you with any particular questions you may have, plus ensures you are aware of the full capability & functions available |
| Product Data Import/Export Function |
Save considerable time by automating mass product uploads & avoid potential errors from manual entry
Maximise business efficiency |
Fully Working DEMO TEST Status
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Put on your customers shoes and test all the functionality of your on-line shop to ensure everything is exactly how you want it before going live |
| Regular MySQL Database & Data Backup |
Data is securely stored and regular backup ensures your data is safe and recoverable |
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| EcomStore© - *Additional Modules* |
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FEATURES |
BENEFITS |
E-Mail Marketing Software Solution
List builder, HTML e-mail template creator, campaign delivery, tracking, & reporting + much more...
For full information & pricing visit;
www.aceweb-emailmarketer.co.uk |
Significantly boost traffic to your site and increase sales, using this powerful, highly flexible and very cost effective form of marketing |
Affiliate Program
Affiliate receives e-mail notification when their link generates a sale. You have full control of affiliate accounts, activating and setting commissions as required.
You can view sales reports by affiliate. |
Generate extra sales as a network of sites sign up and direct traffic to your site
Great way to further boost your name/brand awareness, site traffic levels, and sales volume
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Cross Selling/Related Products
Shows related products from same category or an associated category e.g. product accessories
Displays thumbnail image, product name, and price with direct link to relevant detailed product page |
Useful tool to increase average order value, and maximise cross selling opportunities |
Top/Best Sellers
Displays a list of the top X number (you specify) of best selling products on your site |
Creates interest, boosts sales |
Recommend to a Friend Feature
Quick & easy for web visitor to use - sends an e-mail to the specified e-mail address with an automatically inserted link direct to the specific recommended product
Also allows user to enter specific message for the recipient |
Great viral/verbal marketing tool for increasing name awareness and overall sales |
Ask a Product Question
From detailed product display page, web user can complete simple form to ask a question related to that specific product
Form results are e-mailed to store owner, with product ID code and question, along with the e-mail address of the potential buyer |
Provides a simple & quick method for a potential buyer to ask any questions they wish as they consider making a purchase |
Product Reviews
Site users can read existing reviews, and add their own (score out of 10, plus enter their own comments)
System calculates and shows average review score
Reviews are not displayed until you have checked and activated the review from your administration control panel |
Favourable product reviews can encourage other potential buyers to purchase
Gives impression of an active & dynamic on-line shop |
| Integration with QuickBooks Accounting Software |
Automatically import your order & customer data into this leading accounting package ideally suited to small to medium businesses |
Multiple Language Support
Can display product information & shopping basket/checkout process in up to 3 different languages |
Increase sales from specific target countries or regions |
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