"Ace Web Marketing has been a great help in setting up our new on-line shop. There has been fantastic customer service and support throughout the whole set-up from the initial inquiry through to going live".
James Hardy
Sales & Marketing
Vankit UK Ltd
Technical Support & Requirements - Summary
(1)
Support is UK based so avoids time difference issues
(2)
Response to logged requests guaranteed within 24hrs
(3)
Simple & quick form to log technical support request
(4)
Technical staff who talk your language & take ownership
(5)
Only client requirement - using Internet Explorer 5.5+
Full UK Based Technical Support
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Technical support provided by e-mail & telephone
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Response guaranteed within 24 hours on normal working days
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UK based support avoids time difference delays
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Hosting server is UK based
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Friendly & helpful technical staff that talk in everyday language and don't automatically assume a certain level of technical knowledge & understanding
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Technical staff who have a pride in their work and take ownership & full responsibility for a support request until it has been resolved
Ace Web Marketing (UK) Ltd is registered in England & Wales, whose registered office is 103 Bridger Way, Crowborough, East Sussex, TN6 2XD. Company No: 4937278
